Privacy Policy
This page explains what data we collect, why, and what your rights are. We keep it deliberately readable. If anything here is unclear, write to us and we will explain in plainer terms.
What we collect
Account information you provide (name, email, phone, address), identity verification documents required by law, and transaction data when you use our services. We log basic technical information from your device when you visit the website.
Why we collect it
To open and maintain your account, comply with anti-money-laundering and KYC regulations, deliver the transfers you request, and improve the service over time.
Your rights
You can ask for a copy of your data, request corrections, ask us to delete information that we are not legally required to retain, and withdraw marketing consent at any time. Email info@xratecapital.com to make a request.
Retention
We keep account and transaction data for the period required by financial regulations, typically a minimum of five years after the relationship ends.